You're excited about this opportunity because you will... Exemplify the highest level of customer service standards to internal and external customers Scan shipment as delivered Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor P rovide feedback to supervisor regarding inventory levels and damages Organize stockroom by

Manage all visual aspects of the business including visual, display, merchandising and floorset execution Own the business by identifying opportunities, developing and executing strategies and protect Company assets Provide exceptional customer service in the store to achieve world class service standards Reinforce customer service principles by coaching staff on their su

Leads the store team to create an exceptional experience for customers and exceed sales goals Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience Reinforce customer service principles by coaching staff on their successes

Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, Unpaid hold management, Home Delivery, Installation) Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and or baker's racks as needed Ensure effective stockroom organization and supplies to maxi

Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals Train and motivate all associates through on going programs in sales, customer service, and product knowledge Assess performance and provide on going f